Effective Date: 01 January 2025

Hazmat Innovations ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or use our services. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

Personal Information

• Name, email address, phone number, billing and shipping addresses, and any other personal information you provide when you register an account, make a purchase, or contact us.

Usage Data

• Information automatically collected from your use of our website, including IP addresses, browser type, device information, access times, and pages visited. This information is used for analytics and improving the functionality of our website.

Cookies and Tracking Technologies

• We use cookies and similar tracking technologies to track activity on our website and collect usage data. Cookies are small files stored on your device to enhance your experience and analyze website traffic. You can set your browser to refuse cookies or alert you when cookies are being sent.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services, products, and website.
• Processing transactions and delivering your orders.
• Communicating with you regarding updates, offers, and other information related to our services.
• Personalizing your experience to improve customer service.
• Analyzing website usage to improve our offerings and functionality.
• Ensuring compliance with legal and regulatory obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and IT service providers. These parties are obligated to keep your information confidential.

Legal Requirements: We may disclose your information when required to do so by law or in response to legal requests by public authorities, such as a court or government agency.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and Update: You have the right to access, correct, or delete the personal data we hold about you.
• Opt-Out: You can unsubscribe from our marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
• Cookies Management: You can manage your cookie preferences through your browser settings.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information as soon as possible.

8. International Data Transfers

If you are accessing our services from outside of Zambia, please be aware that your personal data may be transferred to and processed in Zambia, where our servers are located. By using our services, you consent to the transfer of your information to Zambia and other locations as necessary for the operation of our services.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. These websites are not operated by us, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this Privacy Policy periodically for any updates or changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Hazmat Innovations

Plot No: 819 Kafue Road Industrial Area, Luanshya, Zambia.

info@hazmatin.com

+260 212 270010